Job Description

Commercial Auto Claims Adjuster

Join our growing team as a Commercial Auto Claims Adjuster. In this remote role, you'll apply your expertise to meaningful work, and play an important role in delivering exceptional service when it matters most.

As an Auto Adjuster, you'll help customers move through the claims process with confidence by combining sound judgment, clear communication, and a solutions-focused approach. This role offers the opportunity to manage claims from first review through resolution while building strong technical, client service, and decision-making skills. Salary Range is from 50,000 to 60,000 annually.

Responsibilities

• Investigation, collection, and analysis of claims information
• Accurate recording, reporting and presentation of files
• Evaluates coverage, liability and quantum
• Maintenance of accurate billing, and time and expense records
• Negotiates, settles and finalizes claims
• Work with managers to maintain client relations

Qualifications

• Minimum of 2 to 3 years of technical experience in an insurance claims environment.
• Post-secondary education in an insurance related field is an asset.
• The ability to get an Independent Adjusting License.
• CIP coursework underway, working towards CIP Designation.
• Knowledge of commercial and personal lines in both Property and Auto PD will be considered an asset.
• Ability to conduct telephone investigations, evaluate, negotiate and settle first and third-party commercial lines claims.
• Proficient in maintaining accurate and detailed activity, transaction and reserve records.
• Advanced computer skills including Office 365 and Windows 10.
• Excellent communication skills.
• Must be a team player with a strong commitment to quality and customer service.
• Ability to manage multiple priorities.
• Strong analytical and mathematical ability.

About Us

At Crawford, your work has purpose. Every claim represents a person facing a difficult moment, and the support we provide helps restore lives, businesses, and communities.

We empower employees to grow, lead, and innovate in careers that make a real difference. If you're looking to build your future with an industry leader while doing meaningful work, Crawford offers the opportunity to do both.

With employees in more than 70 countries, we combine global reach with a shared culture grounded in purpose, values, and collaboration. Learn more at

Why Crawford?

Our total rewards package is designed to support your well-being, recognize your contributions, and help you keep growing. In addition to competitive compensation, we offer:

• Performance-based pay and incentive plans that recognize excellence.
• Retirement savings options, including pension, group RRSP, TFSA, and an Employee Stock Purchase Plan.
• Benefits that support your financial, physical, and mental well-being.
• Flexible work options that support work-life balance, including shortened work weeks, phased retirement, and generous time away.
• Training, development, and scholarship programs that support continuous learning, career growth, and education at various career stages.
• Additional support, including home office allowance, employee referral bonuses, relocation support where applicable, and corporate discounts.
• Paid volunteer time and sustainability initiatives that help give back to the communities where we live and work.
• A culture built on respect, collaboration, inclusion, and entrepreneurial spirit.

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